FREQUENTLY ASKED QUESTİON

How to make agency registration?

By going to the top of the main page on the right side and click on "Agency Registration" you can make agency registration. After that the registration form will appear where you can complete your registration by filling out the fields with the correct information.

Angency registrations will be connected by the main or hosting agency's approval. If it is not approved and confirmed then it will be passive.

The personal information that have already entered during the registration process will be installed and entered automatically to the administrator group of agencies.

How to make registration for normal user?

For normal user you can go to the top of the main page on the right of the logo and click on "User Registration". After that you will see the registration form where you can complete your regeistration by filling out the fields with the correct information.

The entered user registration must be approved by the hosting or main agency. Unless it is not confirmed then it will be passive.

How to log in to the system?

On the top of the page on the right of logo side click on "Log in" in order to access to the system. Access to the system for "normal users" by filling out the fields of registration form but access to the system for agents and employees by filling out the fields in the form by "Agency Login".

I don't know or forget my password. what should I do?

If you've forgotten your login password you can restore it by "Password recovery" beside the password field where you can get new password by clicking on it.

Make sure that you entered your correct and valid email address on which your new password will be send automatically. You can your profile after changing your password.

How can I add sub-agency or normal users?

From the main page on the top as written sub-agency's registration,normal users and expedient users will be automatically connected to the agency. For employees will be mentioned in the next stage.

Where can I find the language choice?

Language choice can be found from the Drop-down list on the top from the right corner. The chosen language will be displayed after reloading the page.

From where can I view agency's profile?

In order to be able to view your profile,you should be logged in to the system and the user should be a member of administration group. On the right of the logo on top of the page you can clik on the link from the user menu "Company / Agency profile". You can view and make arrangements to your profile and from the main page after the registered will be loaded.

Where can I edit the article about agency?

To edit the text about the agency the registered user must be in administration group. On the top side of the page

From where I can edit the agency logo?

In order to edit the agency's logo you must be registered in the group administration. On the top of your page by the right side of the logo there is link to click on it " Company / Logo " .

From where can I edit the module of the agency? From where can I edit the earned profits from the agent ?

In order to be able to edit agency modules and related profits you should be a administration or assistant administrator. From the menu on the top of your page to the right of your logo there is " Company " you need to click on this link. You can click on the link "Flight profits table" to edit the module.

How to add new employee? How can I edit bound agency's employees?

Klick on the link "company / employees" on the top of your page which is located in user's list. You can edit the connected agency and the other employees from the page will be load after the klick.

To add new employee you should click on "Add Employee" button in order to load the form to fill it out. Auto-generated password and other information will be sent to a specified e-mail.

To make a registered employee as "inactive / passive", by clicking on the link "status" you click on "passive".
In this case, agency employees can not enter the system using their own records.

How to view the sub-agency? How to do edit on the sub-agency?

On the top of your page to the right side from the user menu click on "Company / Sub-agency". All the sub-agencies which is connected to your agency will be installed. To edit the agency you should click on the link "View". You can edit the records of loaded page, you can view your agency status as "Active / Passive" and other edits also.

How do I view registered expedient and normal users? How do I make necessary arrangements?

On the top of your page to the right of logo from the user list you can click on the link "Company / Member". All users are connected to your agency will be installed. To edit the user you should click on "Edit". You can edit the records of user and the user status "Active / Passive" and other edittings, too.

Where can I edit my individual profile? Where can I change my password?

On top of the page, to the right side of logo there is user list "User / Personal Profile" you should click on it and from there you can make the edits you need and change your current password.

Where can I view my reservations?

On top of the page to the right of logo there is a user list menu, click on the link "Reservations / My Reservations". You can list all the reservations of the loaded page. To add the first specified installation time you need to click on "Starting Date" from the calendar where you can choose the desired date to make search.

Where can I cancel a reservation?

Click on the link "Reservations / My Reservationson" on top of the page to the right side of logo from the user menu. All your reservations will be shown. Click on "Cancel" which is located on the right side. For cancellation if deadline of reservation is not cancelledthen it will go to approval stage.

Where can I confirm a reservation?

Click on "Reservations / My Reservations" on top of the page to the right of logo. You can list all your reservations from the page will be loaded. Click on the link "View" on the right side to list your reservations. After the reservation page will be loaded you can view Voucher, Proforma, offer form, forms such as reservation request forms on the top side with blue colour. To approve a reservation at the bottom of the page you need to specify your choice form the pink area.

Where can I view the agency and sub-agencies reservations?

Click on "Reservations / My Reservations" on top of the page to the right of logo from the user menu. You can list all the reservation of your agency and other sub-agencies reservations from the page will be loaded. From the options menu you can search by doing various choices.

Where can I view my pending flight reservations?

Click on "Reservations / My Pending Reservations" on top of the page to the right of logo from the user menu. You can list all your pending reservation from the page will be loaded. Click on "View", you can find the choice of payment by credit card.

How can I make hotel reservation?

On top of the page under the logo there is a black module list, click on "Hotel" you will get options "Search by Region", "Search by Name".

After that a search form will appear. "List" will appear is a list of all areas or all hotels in the area. Type the word you want from the options include to search in "keywords" field. According to the words you type in the field "List" option will be reduced. Click on the right side of the field "Right Arrow" for search by name or by region.

You can search by the manual insertion or other criteria rapid price to fill the form.

Fill out the field "Search" button then you can access all types of rooms in the hotel.

The option can be accessed by pressing on the Quick Search key according to the number of people in the hotel that you specify.

How can I do hotel reservation manually? How can I book several rooms at the same time?

After you fill out the reservation form click on "Search" then the search result page will be loaded. Hotel information and general hotel information will be listed.

Click on "Add Room" to do the available room reservation. After you click on "Add Room" you need to add the persons number. After you add the persons number you should click on "Calculate" button. The number of people you have entered will be installed for the total amount of the price.

To continue the booking you should click on the button "Add to Cart". The options you have added will be listed in a yellow area on the left side. With the same way you can make reservation for the other rooms.

After the operation is complete, you have to press the button "Finish" on the left side of the yellow area. A personal information form will appear, you have to add the personal information in this booking form. All fields are mandatory.

Insurance options will be available after you click on "Booking Complete". After you make the insurance, you will be directed to the transfer form. While transfers reservation process you will need to enter personal information, the data you have entered during the hotel booking will be used.

How can I make flight reservation?

on top of the page, under the logo there is "Flight" in the black menu you need to click on it then a search form will be loaded. The options "From", "To" will appear to you according to the data you provide to the elevant city or the airport code. You need to select one of the choices among the fields. After you click on the button "Search" the result page will appear to you. Departure and Arrival two columns will be shown. After you choose the most suitable flight in each column in the yellow area which is located on the left side of the page you have to click on "Book" button.

In the next step you need to enter your personal information. Upon entering, you have to press the button located below the form. General information of the reservation at the later stage and will be in the total amount. By click on "Complete booking" button you can complete your booking.

After to click on "Reservations / My Pending Reservations" you will be directed to one of the links you have clicked on. After that you can view the done reservations by click on "View".After completing the procedure in the credit card payment page have been confirmed your reservation you will be redirected to the page "Reservations / My Reservation". Flight booking reservation number will appear in the display page.

How can I make transfer reservation?

Click on "Transfer" on top of the page under the logo there is in the black minu bar after that the search page will appear to you. choose the type of transfer and starting place from "Arrival Location", Airport, Hotel or Marina are all existed in the choices. According to what you choose in the option the data will upload. The same applies for "Destination place". You need to click on "Search" button after you fill out the other fields in the form. You will see your booking general information on the search results page and the total price also. You can complete your booking by completing the personal data for the transfer form.

How can I make rent a car reservation?

Click on "Rentacar"on top of the page under the logo on the black bar minu after that the search form will appear to you. choose starting place from "Arrival Location", Airport, Hotel or Marina are all existed in the choices. According to what you choose in the option the data will upload. The same applies for "Delivery Location". You need to click on "Search" button after you fill out the other fields in the form. You will see your booking general information on the search results page and the total price also. You can complete your booking by completing the personal data for the transfer form.

How can I make a Blue Voyage reservation?

Click on "Blue Voyage"on top of the page under the logo on the black bar minu after that the search form will appear to you. You need to click on "Search" button. Search results according to the criteria will be listed in the blue voyage options. The name of the program, details and the prices will be listed as you choose. click on the price column in the preffered cabin type (color of the price box will turn to blue) you need to click on "Book". After loading the page you need to choose the dates of the blue voyage. After that a page will be loaded and you should enter the personal information and click on "Complete Booking" to complete the reservation.

How can I make tour reservation?

Click on "Tours"on top of the page under the logo on the black bar minu. The active tours will be listed to you. Click on "Book" button for the tour you like then the tour page will appear to you where you will see all the photos and information about the tour you choose. Next stage will be filling the fields of the reservation. You can view the general information and the total price in the page will be loaded. You can complete the reservation by finishing the personal information.

How can I make make "Cruise" reservation?

Click on "Cruise" on top of the page under the logo on the black bar minu. The active tours will be listed to you. Click on "Book" button for the tour you like then the tour page will appear to you where you will see all the photos and information about the tour you choose. Next stage will be filling the fields of the reservation. You can view the general information and the total price in the page will be loaded. In this stage you need to choose you cabin. You can complete the reservation by finishing the personal information.

How can I make golf reservation?

Click on "Golf"on top of the page under the logo on the black bar minu. The active golf clubs will be listed to you. Click on the golf club you would like and then you will get to the golf page.

You can view the golf clubs and course details in addition to the other information. Next stage will be filling the fields of the reservation.

At first you need to enter the personal information. After you fill out the fields you need to click on "Continue" then date table, course and hole options will appear to you. Press and hold on the button "Ctrl" to choose the course and golf playing dates. you need to enter the personal information. After that you need to click on "Continue" . The next stage is to view the golfing dates and golfers names that you choose. From the right column of the table you can specify the playing hours, the other materials you can find them too. After you make the preferences, you should click on "Continue".

In the next stage the hotel room options that based on preferences you have made will be presented to you. After you choose the room you should click on "Booking". In this stage you should pay attention to your reservation overview with the final form. Click on "Booking" under the form to finish your reservation.

How can I make reservation for Health?

Click on "Health"on top of the page under the logo on the black bar minu then a search form will appear to you. You should klick on "Search" to fill the fields of the form. Search results page Health Products options in accordance with the criteria, amount and other details will be listed. You need to click on "Contact" in the loaded page to enter the personal information in the form to be able to contact you again and send it.

How can I make tour package reservation?

Click on "Tour Package" on top of the page under the logo on the black bar minu. You should enter the personal information in teh first stage. Tour Package covers flight, hotel, transfer, car rental and blue voyages. All the tours are connected to each other only the flight resrvation will be separate.

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